About

I’m a graphic designer with experience in both digital and print mediums, specializing in web design and photo retouching & compositing.

I fell in love with design at an early age, teaching myself to code websites when I was 11. I picked up Photoshop not long after, and laid out my first full magazine-sized publication at 16.

I continued to pursue design in college, earning a Bachelor of Fine Arts from the University of North Carolina at Charlotte with concentrations in Graphic Design and Digital Media, and a minor in Art History.

Currently, I work in e-commerce, providing visual strategy guidance to brands, and developing imagery for product detail page galleries and enhanced brand content.

Experience
 

Content Design Lead

Wunderman Thompson Commerce
Seattle, WA

Nov 2017 – current

I develop e-commerce visual content and advise on design best practices for 1P and 3P sellers on Amazon, including product detail page galleries, A+ enhanced content, brand stores, and advertising. My role includes asset intake, strategy development, client advisement, photo retouching, typesetting, vector illustration, and image compositing. I also create internal and client-facing presentations and spreadsheets, and coordinate freelance designers.


Production Design Lead

Shutterfly, Inc.
Fort Mill, SC

Jan 2016–Jul 2017

As a member of the department's leadership team, I assisted with tracking and reporting performance metrics for the department. I continued to process orders on an as-needed basis, but I primarily worked on projects that drove process improvements for the team. I was involved with intra- and inter-departmental audits to help maintain procedural consistency, and I reviewed all refunds issued by the department on a weekly basis.

I also served as Floor Training Coordinator for the department across all three sites, developing training materials to help coaches review live orders processed by trainees to make sure they are following brand standards and stationery etiquette guidelines. I also oversaw the sessions as they took place, and made daily reports to supervisors regarding trainee progress.


Interim Production Design Supervisor

Shutterfly, Inc.
Fort Mill, SC

Aug 2016–Nov 2016

As a temporary fill-in for one of the team supervisors, I was responsible for fifteen on-site direct reports, handling all of their performance metrics, scheduling requests, one-on-one meetings, and other day-to-day needs. This position was performed in conjunction with my Lead duties.


Senior Production Designer/
interim lead

Shutterfly, Inc.
Fort Mill, SC

Aug 2015–Jan 2016

I was responsible for performance reporting and reprint disputes for contractors across three sites and served as a point of contact for procedural questions and escalations. I also continued to process orders and advanced customization requests on an as-needed basis.


Production Designer

Shutterfly, Inc.
Fort Mill, SC

Oct 2013–Aug 2015

I processed customer orders for Shutterfly's Tiny Prints and Wedding Paper Divas brands, which involved proofreading, typesetting, checking image quality, editing photos as needed, making advanced customizations and custom layouts by request, and interacting with customers daily via both telephone and email. I helped with front- and back-end QA testing for products on both sites, served as a liaison to the Customer Care team, authored Help Center articles for both brands, and was a trainee evaluator for new hires.


Graphic Design Intern

Charlotte Symphony
Charlotte, NC

Jan 2013–May 2013

Under the guidance of the creative team at the Symphony, I laid out text and photos for symphony performances, overhauled the design of the future season’s programs, and created a promotional slideshow to promote the upcoming season.

 

Education
 

The University of North Carolina at Charlotte

Bachelor of Fine Arts
Graphic Design, Digital Media

Class of 2013

I attended UNC Charlotte, earning a Bachelor of Fine Arts (BFA) with double concentrations in Graphic Design and Digital Media, and a minor in Art History.


Foreign Studies
in Central Europe

May 2012–Jun 2012

I spent five weeks with a group of teachers and students from UNC Charlotte's College of Arts + Architecture traveling to Germany, Austria, Slovakia, Hungary, Poland, and the Czech Republic where I studied architecture and assisted in teaching Digital Photography.


Affiliations

National Society of Collegiate Scholars
Pinnacle Honor Society
Omicron Delta Kappa Leadership Honor Society
Phi Beta Delta Honor Society, Mu Chapter
AIGA UNC Charlotte Student Group
Digital Art Mob UNC Charlotte

Skills
 

Expert

Adobe Illustrator
Adobe InDesign
Adobe Photoshop
Microsoft Excel
Microsoft Word
QuarkXPress
 


Proficient

Adobe After Effects
CSS
Adobe Dreamweaver
Final Cut Express
GarageBand
HTML
JIRA
Microsoft PowerPoint
Oracle Service Cloud
 


Familiar

Adobe Experience Design
Adobe Flash
GameSalad
JavaScript
Microsoft Project
OBS Studio
Sketch App


Other Skills

 

Team leadership, project management, training, interviewing, hiring, corporate presentations, layout design, print production, web design, UX design, grammar, proofreading, copywriting, stationery etiquette, customer service, photography, photo retouching, photo restoration, lighting